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Santiago Airport Guide to Arturo Merino Benítez International Airport (SCL)

Santiago Chile Airport Facilities

Wi-Fi

Free and unlimited Wi-Fi is available at Santiago de Chile Airport, just connect to "Nuevo Pudahuel" network.

ATMs

ATMs are widely available at Santiago Airport. 

Banking services

Santander Bank offers banking services at Santiago de Chile Airport.

Location: Airport lobby, second level.

Service hours: Monday to Friday, 09:00 am to 02:00 pm.

Currency exchange

Afex is in charge of currency exchange at Santiago Airport.

Locations:

- Public Hall, First level

- Public Hall, Third level, Door 5

Service hours: 24 hours.

Chapel

There’s a chapel at SCL Airport.

Mass is held every Sunday at 11:00 am.

Location: Airport lobby, first level.

Service hours: 24 hours.

Information desk

The airport information desk is available to passengers who request any kind of question about Santiago Airport.

Location: Airport lobby, third level.

Service hours: 24 hours.

Lost & Found

To retrieve a lost item at Santiago de Chile Airport, please fill the lost & found form available at the airport’s website.

On the other hand, you can call +56 2 690 1707 for items lost in public areas.

Luggage storage

Find a left luggage facility at Santiago de Chile Airport.

Location: Airport lobby, first level, Gate 1.

Service hours: 24 hours.

Rates (24 hours):

- Small bag: SCL 3,000
- Medium bag: SCL 4,000
- Large bag: SCL 5,000
- Personal items: SCL 2,000

Medical services

IST offers urgent and emergency care at Pudahuel Airport.

Location: Airport lobby, first level.

Service hours: 24 hours.

Dental clinic

There’s also a dental clinic in Santiago Airport.

Location: East roundabout, second level.

Service hours: 09:00 am to 01:00 pm and 03:00 pm to 07:00 pm.

Passengers with reduced mobility

Passengers with reduced mobility are kindly requested assistance within 48 hours before the scheduled arrivals time.

Service can be requested by contacting with the airport staff at +56 22 6901757.

It is highly recommended to also contact with your airline.

Pharmacy

Find a pharmacy at Santiago de Chile Airport.

Location: Airport lobby, third level, rotunda east.

Service hours: Monday to Friday, 06:30 am to 10:00 pm, Saturday, 06:15 am to 09:30 pm, Sunday, 07:00 am to 10:00 pm.

other services

- Chilean Automobile Club
- Telecommunication companies
- Travel agencies
- Insurance offices
- Police station
- Mobile chargers
- Mother’s room
- Telephones
- Kid’s play area
- Post office

airport Hotel

At Santiago Airport there is the Holiday Inn Santiago Airport Terminal, which is located across the terminal.

You can access to the hotel from the ground level.

Please note that Holiday Inn Santiago Airport Terminal literally connects both Domestic and International areas.

It counts with 112 rooms and also with many services such as gym, conference hall, room-service, restaurants and bars, covered swimming pool, spa and free and unlimited Wi-Fi connection.

Lounges

Condor National Lounge: Third level, next to Gate 26. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Conference rooms, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Spa services are available upon payment.

Salon Andes: Second level, Gate 18. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Conference rooms, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Salones VIP Pacific Club: Third level. Open from 06:00 am to 10:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

The Lounge: Facing Gate 20A. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones. Please note it is a non-smoking facility.

Delta Air Lines Delta Sky Club: Second level, close to Gate 17. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Telephones. Please note it is a non-smoking facility.

LATAM VIP Lounge: Fourth level, between Gates 14 and 15. Open from 03:15 am to 01:00 am. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones, Children’s area, Private rooms, Shoe shine. Please note it is a non-smoking facility.

Salones VIP Pacific Club: Close to Gate 12. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Purchase your pass to Santiago de Chile Airport lounges