English | Español
Santiago Airport Informational Guide to Arturo Merino Benítez International Airport (SCL) - Non Official

Santiago de Chile Airport Terminal

Santiago Airport (SCL) is the main international gateway to Chile and its capital Santiago de Chile.

It serves flights to destinations in Oceania, Europe and the Americas, being the main gateway in South America to Oceania.

Top 10 busiest international routes from Santiago Airport are Lima, Buenos Aires, São Paulo, Bogotá, Madrid, Rio de Janeiro, Panama City, Miami, Mendoza and Mexico City.

Santiago Airport has a single terminal building split into Domestic and International areas.

Present & Future

Given the increasing number of passenger traffic, the terminal is currently under expansion and upgrading works to be able to host all this growth; plus a new terminal is also being built, which will host by 2021 all incoming and outcoming international flights.

When the new terminal will be completed, the current terminal will be the domestic terminal.

It is planned a Master Plan to expand the airport which will allow to handle 34 million passengers by 2034 and 50 million by 2045.

Levels

Santiago de Chile Airport Terminal consists of the following levels:

Level 1

This is the Arrivals level.

It is split into international and domestic areas.

Here you can find Baggage Claim, Duty Free Shop, Customs and Border Control, Ground Transportation Services (bus, taxi and car rentals), Parking Areas and Holiday Inn Hotel access.

Services: ATMs, baby care rooms, public phones, restrooms, information desk, among others.

Level 2

This is the connections check-in level for international passengers, the storage area and the boarding area for domestic flights.

Administrative offices are also located in this level.

Find also in level 2 some VIP lounges.

Level 3

This is the Departures and check-in level.

Find here the domestic and international boarding area and the check-in for both domestic and international flights as well as the automatic check-in.

Find here Duty Free Shops, Border Control Police, Restaurants, boarding halls and gates.

International gates 10, 11, 12, 14, 15, 16, 17A, 17B, 18B, 18A, 19B, 19A, 20A and 20B.

Domestic gates 21, 22, 23A and 23B.

Services: Public phones, restrooms, mobile chargers, disabled restrooms, ATMs, cash machines, information desk, baby care rooms, among others.

VIP rooms are located in this level.

Level 4

The fourth level is where restaurants and VIP Check-in areas (LATAM) are located.

Services: Restrooms, public phones, security check, handicapped restroom, etc.

There are some VIP lounges available in this level too.

facilities

At Santiago Airport Terminal you can find the facilities that follows:

- Bank office
- ATMs
- Currency exchange
- Free Wi-Fi connection
- Chilean Automobile Club
- Telecommunication companies
- Pharmacy
- Travel agencies
- Insurance offices
- Police station
- Mobile chargers
- Information desk
- Mother’s room
- Telephones
- Kid’s play area
- Chapel
- Medical services
- Post office

See more Facilities

airport Hotel

At Santiago Airport Terminal there is the Holiday Inn Santiago Airport Terminal, which is located across the terminal.

You can access to the hotel from the ground level.

Please note that Holiday Inn Santiago Airport Terminal literally connects both Domestic and International areas.

It counts with 112 rooms and also with many services such as gym, conference hall, room-service, restaurants and bars, covered swimming pool, spa and free and unlimited Wi-Fi connection.

Lounges

The following lounges are available in Santiago de Chile Airport Terminal:

Condor National Lounge: Third level, next to Gate 26. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Conference rooms, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Spa services are available upon payment.

Salon Andes: Second level, Gate 18. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Conference rooms, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Salones VIP Pacific Club: Third level. Open from 06:00 am to 10:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

The Lounge: Facing Gate 20A. Services: Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones. Please note it is a non-smoking facility.

Delta Air Lines Delta Sky Club: Second level, close to Gate 17. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Telephones. Please note it is a non-smoking facility.

LATAM VIP Lounge: Fourth level, between Gates 14 and 15. Open from 03:15 pm to 01:00 am. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Telephones, Children’s area, Private rooms, Shoe shine. Please note it is a non-smoking facility.

Salones VIP Pacific Club: Close to Gate 12. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Purchase your pass to Santiago de Chile Airport lounges